Returns & Exchanges
At FITJEANS, we want you to feel confident and comfortable in your new denim, which is why we offer a 30-day window for returns and exchanges. Please ensure all items are in their original condition with tags attached to be eligible for a full refund.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all original tags and labels are intact to prevent damage during transit.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.